وظائف في مصر - Account Advisor

الوصف الوظيفي

• Handles customer inquiries from beginning of the inquiry to it’s closing
• Resolves customer complaints & problems aiming for customer satisfaction
• Optimizes customer contact opportunities
• Employs RCC training skills to:
- Adhere to the call script
- Adhere to the communication process
- Maintain AHT
- Achieve communicates return to Q, short answered calls, and abandoned percentage communicated targets
- Achieve quality communicated targets
• Completes necessary project operation documentation
• Alerts the Team Leader on issues or concerns that require escalation
• Maintains confidentiality of RCC’s client’s & customer data
• Adheres to RCC policies & procedures
• Carries responsibility for meeting communicated targets: sales, order taking, lead generation, appointment settings, etc.
• Participates in individual & team training/meetings to bring knowledge up-to-date
• Adheres to work schedule and accommodates business requests (including flexible locations & working hours)
• Achieves the FCR target: particularly for support calls
• Performs other related duties

المهارات

-Very Good English.

-Very Good communication skills.
-Flexibility with rotational shifts
-presentable
-Call center background is preferable
-Military service status: Exempted, Postponed or Completed
-maximum age: 29 years لمعرفة باقي تفاصيل الوظيفة إضغط هنا وللتقدم إليها ستجد كلمة "التقديم الآن" باللون البرتقاني إضغط عليها وسجل البيانات المطلوبة للوظيفة

وظائف في مصر - Customer Support Agent

الوصف الوظيفي

- Answering inbound calls
- Answering clients inquires and helping them using our services
- Over looking production process of services provided by the company
- Overlooking /follow up on third party providers
- making outbound calls to dentist and scan centers

المهارات

− Must Be FLUENT IN ENGLISH

− Work under pressure
− Multi tasking
− Punctual 

لمعرفة باقي تفاصيل الوظيفة إضغط هنا وللتقدم إليها ستجد كلمة "التقديم الآن" باللون البرتقاني إضغط عليها وسجل البيانات المطلوبة للوظيفة

 

وظائف في مصر - Personal assistant to the MD

الوصف الوظيفي

Ability to handle all email / fax correspondence.
Living in the vicinity of 6th of October City / Egypt.
Ability to handle multi- tasks requiring excellent time management skills.

المهارات

• English language proficiency لمعرفة باقي تفاصيل الوظيفة إضغط هنا وللتقدم إليها ستجد كلمة "التقديم الآن" باللون البرتقاني إضغط عليها وسجل البيانات المطلوبة للوظيفة